IT Manager

Job Description,

As a manager, you will be leading part of a team responsible for supporting a complex, highly distributed network and working on delivery of IT support to resolve issues efficiently. The support mechanisms developed with this team will help scale out the technical support to keep pace with Amazons explosive growth. Key to your success will be your ability to grow our services, build mechanisms to support process improvements, and meet challenging SLAs and KPIs. You will collaborate with your peers, local IT and partner teams, and build strong relationships with your operations customers. You are comfortable with a degree of ambiguity and able to re-prioritize to meet rapidly changing business needs. You will also coach, mentor and provide guidance to a diverse team of support engineers.

Basic Experience:
8+ years' experience in IT Infrastructure Operations, IT Service Management or IT Business Operations experience.
5+ years experience as a manager managing technical teams.
A Bachelors Degree from an accredited university.

Salary: Not Disclosed by Recruiter
Industry: IT-Hardware & Networking
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical Support
Role: Technical Support Manager
Employment Type: Permanent Job, Full Time

Keyskills:
NetworkingIT Infrastructure OperationsIT ManagementTechnical SupportIT SupportService ManagementBusiness OperationsIT ManagerTechnical ManagerHelpdesk ManagerIncident ManagerNetwork ManagerOperations Manager

Company Profile
Amazon Development Centre (India) Pvt. Ltd.
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Contact Details
Recruiter Name:Mr./Ms.
Contact Company:Amazon Development Centre (India) Pvt. Ltd.
Email :pallavc@amazon.com
Website:http://careers.amazon.in/